Senior Manager, Facilities Services & Support

Delivery of Client Satisfaction

• Establish the vision and strategy of the team ensuring there is alignment with the client objectives and interests
• Drive the annual plan to deliver high quality results which exceed the client’s expectations
• Builds and Manages High Performing teams
• Provides point in time coaching to elevate performance

Facilities Management

• Manage contractors and vendors for office fitting maintenance:
  • electrical work, air-conditioning system and UPS
  • furniture and fixtures

• Coordinate with Building Management and vendors for general office maintenance

• Develops long and short range maintenance plans/programs (e.g. emergency response plans, energy management plans, annual budget, etc.) for the purpose of ensuring that district resources are effectively utilized.

Office Supplies

• Supervise the Office Administrators, Office Assistants, Receptionists and Mailroom in arranging:
  • stationeries, printing and pictures framing
  • pantry supplies
  • postage, registration of incoming and outgoing mail records
  • deliver and distribute internal documents
  • courier services
  • paper shredding
  • plants, including Christmas tree and New Year flowers
  • out of the office jobs
  • stock control (pantry, stationery, printing)
• Research, evaluate, and recommend office supplies and equipment purchases to minimise costs and meet the organization’s business needs
• Supervise printing works for printing company
• Manage colleagues’ enquiries on administration matters

Budget & Financial Management

• Monitors fund balances of assigned programs and related financial activity for the purpose of ensuring that expenses are within budget limits and/or fiscal practices are followed.
• Check invoices, mark account and department code, get management approval
• Expenses records (stationeries, air conditioning) for budgeting
• Liaise with ASC/accounting for payments
• Financial and Management Reporting
• Capital works budgeting and planning

Build-out / Renovation Works Co-Ordination

• Manage in build-out and any renovation projects
• Coordinate and lead office renovation, reconfiguration and space plan, continuously improve office environment

Communication

• In charge of internal notice board and communication emails
• Presents information for the purpose of communicating information, gaining feedback and ensuring adherence to established internal controls.

People Management

• Responsible for overall team management, staff development and planning.
• Execute staff succession and growth plans.
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Other Ad-hoc administrative projects
Basic QualificationsCore Skills

• Written and verbal English fluency
• Working knowledge of MS Outlook, MS Word, MS Excel and MS PowerPoint
• A commitment to excellence and setting high customer service standards
• Decision-making in a fast paced environment
• Other requirements includes budget/forecast planning , familiar with SAP is very helpful (or Oracle in some companies) , preventive maintenance and has knowledge in security, AV and construction.

Previous Work (or other requisite) Experience

• No less than 5 years in a management position at a MNC, preferably US
• Has experienced with Facilities Management as well as churn works is a must.
• Experience of working with portfolio of no less than 100,000 sq.ft ( 10,000 sq.m)
• Experience in coordinating with multiple stakeholders to accomplish objectives
• Experience in working in a multicultural environment and employer

Required Education

• Bachelor degree in a business administration or related major #LI-FIL