Project Manager

As a Project Manager you will be responsible for delivering complex digital development projects working with teams across multiple disciplines in a geographically dispersed organization, including working with vendors. The Project Manager will concurrently manage multiple medium to large digital projects across web and mobile applications, and/or one or more specific tracks within much larger scale programs. The Project Manager ensures on-time and on-schedule delivery for their projects working closely with Product, Technology, and Design.
ResponsibilitiesProject Estimation

• Facilitate scope definition, and high-level planning, discovery, and estimation workshops for projects with cross-functional teams
• Quantify cost factors to deliver project deliverables including resources, project oversight, objective risk and related contingency
• Document key assumptions and dependencies established through estimation activities
• Prepare and present high-level plan with estimates for executives and cross-functional leaders based on estimate outcomes

Project Planning

• Create project schedule and communication plans
• Ensure proactive scheduling of key deliverables, milestones and deliverable tasks
• Establish project financial forecasts including resource plans and other expense plans
• Develop the project plan and schedule with cross discipline functional leads
• Ensure necessary steps and dependencies to deliver projects and components are established
• Validate that scope can be completed within timeline and budget
• Estimate resource needs with help from functional leads

Project Delivery

• Confidently lead and drive cross-functional projects, and individual project tracks of large programs through full delivery life-cycle ensuring project is delivered on-time and on-budget
• Manage resource assignment, budget, scheduling, and scope prioritization, and change control
• Work with cross discipline team members to validate project assumptions and review project plans with leadership
• Ensure proper documentation of scope of work with help from cross discipline functional leads
• Serve as primary liaison among multiple teams, including Product Management, Design, Technology, vendors and other key functional delivery teams for the project (when appropriate)
• Communicate regular updates to project and executive leadership team on delivery progress, plan updates and budget spend and forecast, including status report updates, financial/budget/variance reports, and other reporting as required
• Monitor adherence to schedule and milestone commitments
• Escalate key issues and risks to ensure timely resolution and mitigation
• Prevent scope creep, record causes of change, and facilitate change requests to ensure impacts to schedule or budget, as well as forecasts, are approved and communicated in a timely manner
• Use metrics, including burn-down charts, to drive performance, efficiency and forecast improvements
• Ensure proper project closure including retroactives/lessons learned, transition and hand-off to production operations support, and final financial reporting

Basic Qualifications

• 4-7 years of relevant work experience in project management with an online retailer, ideally in eCommerce, marketing, merchandising, or operations; Consulting experience is a plus
• Strong project leader with at least 4 years of experience in leading large, multidisciplinary digital teams (preferably websites, mobile web, and apps)
• Client management experience in successfully delivering internet solutions is a plus
• Experience in a matrixed responsibility organization working with multiple Product Managers per effort
• Strong experience facilitating the gathering and development of requirements for complex solutions
• Possesses significant practical experience in the basics of project management (estimation, project planning, resource planning, issue management, risk management, change management, communication planning).
• Experienced in multiple full lifecycle software deliveries from business development to final software acceptance is a definite advantage
• Proven accomplishment as a driver of multiple projects running concurrently
• Proven track record managing individual project budgets and budget roll-up of multiple projects
• Demonstrated analysis/assessment capabilities
• Ability to lead teams to a successful delivery approach
• Able to work both collaboratively and independently while maintaining a high level of productivity
• Must possess excellent business communication, writing, and interpersonal skills
• Proactive and solution-oriented when managing issues
• Comfortable when communicating with executive level (Directors, VPs) in presentations, working sessions, and 1-on-1 interactions
• Practiced in negotiating with others in ways that result in win/win agreements and outcomes
• Exhibit good judgment skills on when to seek guidance and when to escalate risks and issues