El Capitan Theatre Box Office Host

The legendary El Capitan Theatre made its debut on May 3, 1926, as "Hollywood's First Home of Spoken Drama”. This grand theatre has been restored to its original elegance, boasting a Spanish Colonial exterior and a colorful and lavish East Indian interior designed by San Francisco architect G. Albert Lansburgh. The El Capitan Theatre has undergone a museum-grade renovation. This includes the stage, which has been restored to its original 1926 legitimate-theater dimensions, a newly installed high-speed lift center stage, lights, recently remodeled dressing rooms, and state-of-the-art special effects. The theatre offers 1,000 seats and a Dolby SR-D audio system.
As an exclusive first-run theatre for Walt Disney Pictures, The El Capitan Theatre has hosted live stage shows, world premieres, and other special events that have helped restore showmanship to Hollywood Boulevard.
We are currently seeking a Part-time Theatre Box Office Host (Casual) ResponsibilitiesGet ready for your close-up! Use your winning smile to greet guests and provide them with all the information necessary to purchase their movie tickets. Located front and center in the box office, you will get asked A LOT of questions! Our guests come to Hollywood from all over the world, and will be using cash, credit cards and traveler's checks for payment. You will use our computerized ticketing system, and will need to complete transactions with exceptional courtesy, speed and accuracy. You will need to be ready to make calculations and correct change with or without the help of the computer system! You will also print and hand out will call tickets in the Box Office.

• Verify cash fund before opening for business
• Balance cash, credit cards and coupons received with tickets sold at the end of the scheduled work shift
• Handle above average amount of phone calls
• Maintain a clean and safe work area

Basic Qualifications

• Enthusiastic about interacting with and helping Guests
• Friendly and helpful to all of our guests (and cast members too!), and strive to exceed our guests' expectations
• Great communications skills are required
• Must become familiar with the Theatre’s Crisis Management procedures to help guests in case of an emergency
• Must become familiar with the Theatre’s show times, VIP procedures, food, services, nearby tourist attractions and other Hollywood locations
• Basic mathematical skills necessary
• Must be comfortable and accurate using a computer ticketing system
• Complete sales transaction requirements in writing
• Must demonstrate the ability to work as part of a team
• Perform other duties as directed by the management

Preferred Qualifications

• Theatre experience

Required Education

• High School Graduate required

Company Overview The Walt Disney Company is an Equal Opportunity Employer