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Manager, Alliance Management


SHDR Corporate Alliances organization identifies, develops and holistically manages complex, long-term, multi-dimensional relationships with selected brands and companies. Corporate Alliances team seeks to create value-added and sustainable win-win partnerships that protect and strengthen SHDR’s reputation, brand, and business. This is achieved through creative development of marketing and sponsorship programmes, management of partner and business unit relationships, and creations of new partnerships aligned with SHDR’s business and strategic goals.
Within the Shanghai Disney Resort Corporate Alliances team, the Manager’s primary role is to be responsible for the on-going servicing of partnerships once a deal is confirmed that drive the development of deep, strategic relationships between SHDR and Partners.
The Manager is expected to be a self-sufficient and self-driving individual contributor who can actively develop relationships and engage with both external partners and internal key stakeholders. He or she is also expected to support functional leadership in providing sound analysis and recommendations to facilitate internal proposal evaluation and decision making.
ResponsibilitiesWe are seeking candidates with accomplished professional experience and demonstrated leadership, communication and analytical skills to fill the position of Manager, Alliance Management. The Manager’s role is to provide measurable value by:

  • Serving as a single point of contact for assigned alliance partners and stakeholders and developing trusted, collaborative and mutually beneficial relationships with them
  • Understanding the business and marketing goals, strategic initiatives, current issues relevant to their business and industry, and vision of each partner
  • Understanding the relevant SHDR strategies, initiatives, current issues and scope of current and future operations by developing strong relationships with the relevant Line of Business (LOB) contact persons
  • Converting the above understanding of both SHDR and partners into a full-year executable account plan that is aligned with the objectives of both SHDR and Partners and fulfills the contractual requirements of the partnership agreement
  • Actively identifying and developing new opportunities to add value to accounts throughout partnership – this can include new product distribution, activation and joint marketing activities, including promotions, sponsorships, in-park activities, events, media partnerships etc
  • Working with SHDR LOBs to manage in-park elements of partner activities, including product distribution, new product assessment, brand integration and event activation
  • Managing and assisting in the execution of select partner joint marketing and activation activities, including getting internal reviews and approvals of these marketing activities
  • Tracking the health of the partnership through appropriate metrics and building on their success
  • Participating in the development of renewal proposals, analyzing contract terms and creating presentation documents


  • Experience in strategic key account management, project management, marketing, brand and business planning and implementation
  • Experience in financial services category highly preferred
  • Experience in cross-functional collaboration experiences, especially matrix organizations
  • Ability to understand basic financial statements
  • Basic knowledge and understanding of deal terms and corporate legal terms
  • Ability to develop and manage category engagement & account plans, to develop practical business solutions and to deliver results
  • Ability to prioritize and effectively manage multiple projects simultaneously
  • Ability to influence people of all levels and persuasively sell to both internal and external stakeholders


  • Bachelor’s Degree in Business, Marketing or other related field or equivalent work experience
  • 8 to 10 years of relevant work experience in China
  • Bilingual written and verbal: English / Mandarin
  • Strong analytical, communication and organization skills
  • Demonstrated written, verbal and presentation skills
  • Strong computer skills with advanced knowledge of Powerpoint, Word and Excel
  • Ability to deal with ambiguity, to work independently and to manage up and down
  • Willingness to adapt and learn new skills/ approaches
  • Familiarity and passion for the Walt Disney Company’s product and service lines
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