Specialist, Disney Youth Programs

Career with a Difference
Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.
Interested in a career with a difference? Join us now!

Responsibilities

• Responsible for promoting and selling Hong Kong Disneyland (HKDL) Youth Programs, which includes the Disney Youth Education Series, Disney Performing Arts, Disney Grad Days, and Disney Theme Park Adventures, in an effort to drive incremental theme park admissions to HKDL and achieve sales goal
• Assist and support the leader to develop sales plan and strategic relationships with Principals, teachers, and leaders of youth organizations in Hong Kong in an effort to build life-long relationships for HKDL and to drive youth business and reach the pre-set sales goal
• Manage relationships with youth leaders, via telephone, email, presentations, and face-to-face meetings, proving clear and concise messages to them in an effort to promote and sell youth experiences at HKDL
• Partner with District Manager to support the leader for development of the hosting principal days, site visits, dinner functions, and in-park celebrations and partnering with internal teams to execute youth events
• Assist the leader in the development of presentation tools, consistently updating the presentation deck with up-to-date education trend and reform. Continuously research on the trend and update the leader
• Support the Youth Services Team in the account creation, ticket order, issue of agreement, payment chasing, activity planning and management of the bookings to ensure a smooth arrival of the groups and repeat visitation

Basic Qualifications

• Bachelor Degree or Higher Diploma in any disciplines
• At least 2 years’ relevant experience in Sales, Education or Business industry
• Ability to quickly solve problems and determining alternatives needed, to satisfy clients and internal stakeholders
• Strong interpersonal skills to interact with both internal and external partners
• Proficiency in Microsoft Office required
• Strong verbal and written communication skills in English, Cantonese and Putonghua