Hotel Front Desk Host - Full Time, HK Disneyland

5-day week at Hong Kong Disneyland Resort:
When operational and business needs allow, our full time Cast Members / employees will be scheduled two days off per week.
Front Desk Hosts are responsible for greeting Guests, checking them in and out of hotel rooms, and assisting Guests and enhancing their stay by providing information regarding Resort services, activities and surrounding areas as needed.
Applicants for this position will be invited to interview at the Hong Kong Disneyland Career Bazaar, details as follows:
Date: January 25 (Thu) and January 26 (Fri)
Venue: D2 Place ONE, 9 Cheung Yee Street, Lai Chi Kok
Time: 11:00 am to 8:00 pm
You will receive an invitation email to make an appointment after submitting an online application. You may also make an appointment through our recruitment hotline / Whatsapp 9339-3882.
ResponsibilitiesAssist Guests during check-in and check-out, including phone interaction and face-to-face interactionAssist Guests with questions, directions, event schedules, and other information regarding the Resort to help create a magical experienceStationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
Basic Qualifications

• Must have solid guest service mindset when handling all guests’ transactions.Pleasant personality and strong customer focus is a must
• Good command of both English and Putonghua
  

#LI-DNI Preferred QualificationsPrevious work experience in Hotel, Guest services, and tourism industry
Preferred Education Preferably with qualifications in Hotel, Hospitality or Tourism Management
Additional InformationSCHEDULE AVAILABILITY Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
Keyword: hotelexp