Business Systems Analyst

Career with a Difference
Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.
Interested in a career with a difference? Join us now!

Responsibilities

• Develop, oversee and manage requirements and functional enhancement specifications
• Engage directly with the line of businesses in order to capture application demand, provide guidance on the strategic initiatives and assist with prioritization
• Ability to distill analysis into concise recommendations and present to management audiences
• Manage local and overseas vendors
• Participate in new project planning, prepare business cases and involve in project management life cycle
• Act as Level 2 application support subject matter expert as well as facilitate business change requests for configuration changes
• Prepare and update system documentation, operation guides and training materials and provide training to business partners
• Implement and support Company and Corporate system controls and ensure systems meet compliance standard and policies
• Monitoring system and fine tune performance to meet service level

Basic Qualifications

• Bachelor degree holder in Computer Science, Business Administration or equivalent with minimum 4 years of relevant experience
• Able to work independently with excellent problem solving skills
• Ability to excel in a fast-paced, cross-functional environment
• Proactive problem-solving and critical thinking skills
• Good interpersonal and communication skills to work with different LOBs
• Excellent command of written and spoken English and Chinese