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Medical Assistant -BXMO


At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
This position is located at Walt Disney World Health Services. General Medical Assistant responsibilities include clinical activities and administrative activities associated with an Occupational Health Clinic. Radiology responsibilities include basic diagnostic imaging procedures in the Radiology Department.
ResponsibilitiesCLINICAL SUPPORT:

  • Reviews Provider schedules and prepares for patient visits. This may include follow-up on all prior testing and results to expedite physician review and streamline patient flow.
  • Assists Provider for Initial Exams, Re-check Appointments, Medical Surveillance/Regulatory Compliance exams and other types of Occupational Clinic Provider visits.
  • Calls patient back into exam room, performs intake processes and preps patient for physical exam (including conducting preliminary medical tests- Snellen Eye tests, grip strength measurements, range of motion studies).
  • Assists Provider with medical exams as requested.
  • Fulfills Patient Care Orders in the clinic as part of the visit including:
    • Ace wrap, dressing changes, ice packs, fitting ortho supports
    • Assists with surgical procedures such as laceration repairs, incision and drainage, burn treatment, etc.
    • Performs phlebotomy as directed
    • Performs EHGs and Pulmonary Function Screening as required
    • Fulfills medication and injection orders (under physician direction)
    • May assist in coordinating outside referrals for diagnostics, treatments (i.e. physical therapy) and Specialist appointments in the fulfillment of external Provider orders.
    • Requests medical records from other Providers as appropriate.
    • Performs other medical treatment in accordance with training, certification and Provider orders
  • Provides patient education and instructions as directed by physician.
  • Ensures timely discharge for patients by printing and providing appropriate paperwork and next step directions to patients.
  • Cleans and sanitizes exam room after completion of patient visit.
  • Keeps exam rooms stocked with adequate medical supplies, maintains instruments by sterilizing and prepping as required.


  • Performs Basic X-Ray testing as directed by Physicians


  • Provides communications support by answering phone and directing callers appropriately.
  • May work in Front Office to greet patients, perform check-in processes, or direct them to others who can assist with their requests and/or monitor incoming messages and voicemail to provide timely responses.
  • Scans and indexes incoming medical documentation received.
  • Maintains multiple relationships on professional levels to ensure efficient coordination.

Basic Qualifications

  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Knowledge and demonstrated experience with general office programs and equipment
  • Proven ability to work in a team environment
  • Demonstrated ability to maintain medical confidentiality
  • Flexible work schedule including working evenings, week-ends, Holidays and occasional overtime
  • Effective communication as demonstrated through strong verbal, written and interpersonal skills
  • Exceptional customer service and time management skills
  • Demonstrated ability to work closely with management team to achieve business goals and strategies

Preferred Qualifications

  • One to three years’ experience in a fast paced clinical setting
  • Prior experience in working with an electronic Scheduling and Medical Record System
  • Computer proficiency in Microsoft Office Program Suite

Required Education

  • High School Diploma or equivalent
  • Graduate and Certificate from approved program in Medical Assistant training
  • Current BXMO qualification

Additional Information©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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