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Project Manager

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The Project Manager is responsible for delivering complex software development projects working with teams across multiple disciplines in a geographically dispersed organization, including working with vendors. The Project Manager will concurrently manage multiple medium to large digital projects across web and mobile applications, and/or one or more specific tracks within much larger scale programs, with oversight from a Program Manager. The Project Manager ensures on-time and on-schedule delivery for their projects working closely with Product, Technology, and Design. ResponsibilitiesProject Estimation

  • Facilitate scope definition, and high-level planning, discovery, and estimation workshops for projects with cross-functional teams
  • Quantify cost factors to deliver project deliverables including resources, project oversight, objective risk and related contingency
  • Document key assumptions and dependencies established through estimation activities
  • Prepare and present high-level plan with estimates for executives and cross-functional leaders based on estimate outcomes


Project Planning

  • Create project schedule and communication plans
  • Ensure proactive scheduling of key deliverables, milestones and deliverable tasks
  • Establish project financial forecasts including resource plans and other expense plans
  • Develop the project plan and schedule with cross discipline functional leads
  • Ensure necessary steps and dependencies to deliver projects and components are established
  • Validate that scope can be completed within timeline and budget
  • Estimate resource needs with help from functional leads


Project Delivery

  • Confidently lead and drive cross-functional projects, and individual project tracks of large programs through full delivery life-cycle ensuring project is delivered on-time and on-budget
  • Manage resource assignment, budget, scheduling, and scope prioritization, and change control
  • Work with cross discipline team members to validate project assumptions and review project plans with leadership
  • Ensure proper documentation of scope of work with help from cross discipline functional leads
  • Serve as primary liaison among multiple teams, including Product Management, Design, Technology, vendors and other key functional delivery teams for the project (when appropriate)
  • Communicate regular updates to project and executive leadership team on delivery progress, plan updates and budget spend and forecast, including status report updates, financial/budget/variance reports, and other reporting as required
  • Monitor adherence to schedule and milestone commitments
  • Escalate key issues and risks to ensure timely resolution and mitigation
  • Prevent scope creep, record causes of change, and facilitate change requests to ensure impacts to schedule or budget, as well as forecasts, are approved and communicated in a timely manner
  • Use metrics, including burn-down charts, to drive performance, efficiency and forecast improvements
  • Ensure proper project closure including retroactives/lessons learned, transition and hand-off to production operations support, and final financial reporting

Basic Qualifications

  • Direct management and accountability for single project budgets of $2-5M in labor
  • 4-7 years of relevant work experience in project management with an online retailer, ideally in eCommerce, marketing, merchandising, or operations; Consulting experience is a plus
  • Strong project leader with at least 4 years of experience in leading large, multidisciplinary digital teams (preferably websites, mobile web, and apps)
  • 2-5 years Agile delivery experience
  • 1-2 years mobile application (iOS, Android) delivery experience
  • Minimum 3 years of client management experience in successfully delivering internet solutions, preferably in a global client-service organization
  • Experience in a matrixed responsibility organization working with multiple Product Managers per effort
  • Strong experience facilitating the gathering and development of requirements for complex solutions
  • Possesses significant practical experience in the basics of project management (estimation, project planning, resource planning, issue management, risk management, change management, communication planning).
  • Experienced in multiple full lifecycle software deliveries from business development to final software acceptance
  • Led teams with multiple discipline represented (including product management/strategy, technology, design, SEO, and analytics)
  • Proven accomplishment as a driver of multiple projects running concurrently
  • Proven track record managing individual project budgets and budget roll-up of multiple projects
  • Demonstrated analysis/assessment capabilities
  • Ability to lead teams to a successful delivery approach
  • Able to confidently lead teams to a successful delivery approach
  • Able to work both collaboratively and independently while maintaining a high level of productivity
  • Able to work under tight timetables and high pressure situations
  • Thrive in a fast-paced environment and able to juggle, shift gears, and maintain a sense of humor; deliver under extreme deadlines and intense business environment
  • Must possess excellent business communication, writing, and interpersonal skills
  • Proactive and solution-oriented when managing issues
  • Comfortable when communicating with executive level (Directors, VPs) in presentations, working sessions, and 1-on-1 interactions
  • Practiced in negotiating with others in ways that result in win/win agreements and outcomes
  • Must be open to coaching and guidance
  • Exhibit good judgment skills on when to seek guidance and when to escalate risks and issues

Company Overview The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Additional Information

  • This position is a legal entity of Walt Disney Parks & Resorts, an equal opportunity employer.
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