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Senior Manager, Technology (Disney Cruise Lines)


You will manage an organization of network engineers, server engineers and external partners in the Infrastructure support and delivery aspects for technology at Disney Cruise Line. This is a highly collaborative role requiring partnership with many lines of business and technology teams is critical. This individual will lead the organization focused on solutions to processes, technology and people challenges at the same time planning and proving out next generation solutions against the business and technology strategy goals. Individual will be responsible for multi-million-dollar capital projects as we focus on growth and modernization in this space. This role will be responsible for managing the overall practices for support, projects and strategy, keeping focus on timely and on-budget delivery. Mentoring direct and indirect reports for career guidance and growth, as well as maintaining business stakeholder relationships will be key to their success. Responsibilities

  • Lead a management team and organization of resources responsible for the design, development and implementation of Infrastructure solutions for Disney Cruise Line
  • Lead team and be responsible for project and operating expense budgets including forecasts, accruals and contracts
  • Partner with business and technology stakeholders to mature existing solutions and drive innovative future state solutions
  • Partner with business leaders, executive leadership and technology planning organization on planning for new initiatives
  • Responsible for technology vendor relationships
  • Drive innovation in the space through various partnerships and vendor collaboration
  • Lead ongoing shipboard data center operations
  • Lead the development and refinement of standards and best practices for the production environment based on the needs of the supported business units
  • Lead the development of large technical solutions that meet specifications and prepare for future growth
  • Partner with global network and security operations teams
  • Deliver and maintain shipboard infrastructure to include network, satellite, data centers, servers and associated infrastructure

Basic Qualifications

  • 12+ years of relevant experience in technology disciplines
  • Ability to simultaneously contribute to, and balance delivery against, multiple projects/demands
  • Demonstrate expertise in leading triage & critical problem solving of integration functions on enterprise-scale solutions
  • Understanding of network/communication technologies and architectures
  • Understanding of virtualized enterprise server environments
  • Lead, oversee, mentor, and develop leadership and indirect team
  • Ability to lead large teams, internal and external team members
  • Demonstrate critical thinking skills and experience in strategic planning and execution of infrastructure roadmaps
  • Proven ability to successfully operate in a matrixed organizational system where partnership and influence are key drivers to success
  • Ability to communicate to executive audiences
  • Strong organization leadership skills
  • Excellent time management skills

Required Education

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent work experience

Preferred Education

  • Master's degree in Computer Science, Information Technology, or related field or equivalent work experience
  • Previous experience in the Cruise Industry

Company Overview The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Additional InformationThis position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer.

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