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Member Service Representative (FT)


“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
This position is a “front line” representative of Partners Federal Credit Union whose main responsibility is to interact and develop long-term profitable relationships with our Members by determining their financial needs and presenting and offering the best financial solution. The Member Service Representative works with the sales and support teams for the achievement of Member satisfaction, revenue generation, and long-term account goals that align with the company’s vision and values. In addition, the Member Service Representative is responsible for interacting with Members face-to-face and by telephone providing friendly, efficient, quality service and accurate information. The Member Service Representative follows all Credit Union policies and procedures. This position may require traveling between the branches. Basic Qualifications

  • Two years previous experience as a Member Service Representative or a Customer Service Representative in a financial institution
  • Minimum one year experience in sales (e.g., financial products and services, insurance, etc.)
  • Previous experience in consumer lending, including lending activities or loan interviewing, in a credit union or other financial institution setting
  • Ability to work a flexible schedule, including weekends
  • Availability to travel for work assignments at any of the local branches

Preferred Qualifications

  • Bilingual Spanish

Required Education

  • High school degree or equivalent

Preferred Education

  • Associates degree (AA) or equivalent from two-year college or technical school

Company Overview The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.
Partners Federal Credit Union is a full-service financial institution serving the financial needs of its Members worldwide. Sponsored by The Walt Disney Company, Partners enjoys outstanding strength and stability and always with an exclusive connection to The Walt Disney Company that ensures a level of quality unsurpassed in banking. Partners is truly Cast Members serving Cast Members.

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