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Disney Store: Loss Prevention Associate (PT)


The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is the retail merchandising arm of Disney Consumer Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Belgium, Denmark, France, Ireland, Italy, Portugal, Spain and the United Kingdom , plus online stores,, and Each Disney Store location offers a magical shopping experience that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. For more information, please visit or follow us at and ResponsibilitiesThe Loss Prevention Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guests, both internal and external, have “The Best Retail Experience in the World”. This is done through consistent exceptional Guest Experience, ensuring a safe environment, and compliance with established policies and procedures. This is a part-time, non-exempt position.

  • Engages Guests of all ages allowing them to experience the Disney stories in a new and creative way
  • Spends the majority of time Onstage engaging with Guests, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store
  • Assists Store Leadership Team and/or Guests in response to Electronic Article Surveillance (EAS) activations
  • Deters, responds to and communicates issues of civil unrest/disturbance
  • Facilitates the training and proper use of the EAS and camera equipment as applicable; monitors equipment to validate functionality
  • Interacts with Local Law Enforcement as appropriate
  • Supports initiatives that give back and have a positive impact on the internal (Store) community and the external community
  • Completes daily perimeter checks of the Store to identify potential physical security risks
  • Works in a way that is fair, honest and trustworthy by being a role model
  • Complies with all SOPs to protect Company assets and to comply with policies and procedures, federal, state/provincial and local employment laws
  • Works with Loss Prevention Area/Sr. Representative on prosecution decisions
  • Interacts with Law Enforcement and courts as required during the prosecution process
  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
  • Maintains 24/7 monitoring of the Closed Circuit Television (CCTV) to watch for suspicious activity and assists in keeping a safe environment for Cast Members and Guests
  • Reviews CCTV footage to assist in investigations including theft and safety
  • Manages the Cast Member entrance/exit ensuring all visitors are signed in and visitor badges issued
  • Manages key issuance related to secured areas of the Store/offsite

Basic Qualifications

  • Ability to prioritize Guests and tasks
  • Attention to detail
  • Demonstrated time management and organizational skills
  • Demonstrated success in working in a team environment
  • Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder
  • Must maintain a professional appearance and adhere to Disney Store grooming Guidelines
  • Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
  • Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store’s business

Preferred Qualifications

  • Minimum level of six months Loss Prevention/Security experience within a retail environment
  • Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices. Has an understanding of basic Safety practices and proc

Required Education

  • High School Diploma or equivalent

Company Overview At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Additional InformationThis position is with Disney Store United States, LLC.

Apply now

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New York